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Training Specialist
Training is essential part of operations as Remote Assistance Specialists need to stay up to date with all the changes in processes, safety and skills needed in order to perform their tasks.
Responsibility areas:
Onboarding/Offboarding process in operations
Onboarding trainings
Tier advancement trainings
Case studies
Course content management in Workramp (Operations related)
Training manuals for Trainers
Training feedback
Training Quality and Assurance
Training robot fleet oversight
Robot demonstrations on demand/Event support
WWMO Detailed Feedback
Tooling for Trainings and Case studies
Trainings for trainers